It took less than five minutes talking with Chris Westfall before I noticed something that's become a bit unusual in today's multitasking, constantly connected world—I felt like the most important person in the room. It seemed that Chris had a verbal or nonverbal response to everything I said, having an uncanny ability to connect, despite us … [Read more...]
How to Write Effective Emails that Get Read
The average person receives 100 to 150 emails a day. You can imagine that this makes it difficult for any one message to get much attention. I wrote yesterday about determining whether an email is the best tool for delivering your message. Once you determine that email is the communication method of choice, it's important for you to write an … [Read more...]
Book Review: Say This, NOT That to Your Professor
Laura was in the first class I ever taught as a college professor. Professors aren't supposed to have favorite students, but I'll admit I was drawn to her. Laura (that's not actually her name, for obvious reasons) always arrived a little early to class and chatted with me. She was attentive during my lectures, forgiving my new professor nerves, … [Read more...]
Podcasting Resurrected: Are Podcasts an Effective Form of Business Communication?
It seemed podcasting was all but dead when it became easy for anyone to record and share video online. I mean why listen to someone talk when you can watch them? Using two senses seems better than just using one. But there are more than 150,000 podcasts available via iTunes, proving that people still are interested in listening to talk content … [Read more...]